Since inception, the Council has been providing the cheapest and fastest forum for the resolution of conflicts between the media and the public as well as obtaining redress over ethical breaches by the press in the performance of its duties. It has received and resolved over 250 complaints from the public, government officials and organisations over alleged media misconducts. The Press has also filed protest over public policy measures which its feels inhibit the performance of its duties. However, the inability to inaugurate the Nigerian Press Council Board has hampered the performance of Council’s major function of complaints adjudication. The Council nonetheless carries out this function by this direct complaints resolution mechanism. The Council would prefer that a board be constituted to handle complaints.
The Complaints Division previews and processes all complaints received from the public against the media or complaints from the media against individuals or corporate bodies. Acknowledges receipt of all complaints within 48 hours and notifies the media or corporate body concerned if there is a prima facie breach of media ethics or media rights. Prepares briefs for the adjudication of complaints by the NPC Complaints Committee.
Notifies the parties to the complaint of NPC decision
How to complain
A written letter of the complaint has to be addressed to the Executive Secretary, Nigerian Press Council with proof that the medium or body concerned had been approached for redress without success.
A person can also write for information on the NPC Complaints Resolution Procedure.
